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MSITM

Beth Tinsman ’12 MSITM

Owner and Founder, Twin State Technical Services

"The university has a reputation for excellence, and the MSITM is the only program in the area for the management of IT. Not only am I receiving a worthwhile education, but also my company works with the Career Center to find qualified students for employment. Twenty-five percent of the staff are Ambrose grads."

 


How to succeed

"Get to know your professors and classmates. Not only will you meet new friends, you'll build your network."

With a degree in economics from Northwestern University, a background that includes insurance, distribution and legal industries and 10 years of experience with information systems, Beth founded Twin State Technical Services in 1992. The company provides customers with the complete care of their computer networks, databases, operations software and websites.

After spending 28 years in the information systems world, Beth enrolled in the MSITM program to stay current on technology and best practices, which help her to keep her customers' businesses running smoothly. "Technology is constantly changing. To stay on top in this industry, you need the discipline, the theoretical framework and the best practices to successfully manage IT in your company. This program has high demands and delivers even greater outcomes and support."

In her own words

What inspired you to get a MSITM?

I like keeping up to date on technology and current thinking about best practices in the information systems industry. All the knowledge I've acquired since earning my last degree has been really practical, but the MSITM program is great because it enhances your skill set and provides the theory for your technical knowledge.

What's the coursework like?

We do case studies every week, studying real world situations, discussing the challenges and presenting our solutions. It's challenging because we're considering all aspects of technology-for example, we've examined airline ticketing systems, hotel customer rewards programs and cruise line technology.

All the papers we write have strengthened my communication skills. And I've enjoyed every single paper. I've written about FCC and bandwidth sale and the congressional oversight of communication networks. Even how IT can work with maritime policy to reduce incursions into super tankers! It's fascinating to go outside my area of expertise and learn something I never knew about technology.

Have you been able to apply what you've learned?

Yes, I've used everything I've learned in my job. I've developed data management plans for clients who needed enhanced access to data. And I've strengthened my understanding of advanced networking, legal and ethical issues of computing and project management. Learning risk assessment has been particularly useful, since many of my customers understand the subject. I can take IT management projects and translate them into terms customers can relate to.

What are your classmates like?

The classes are small and intimate enough to let you get to know the professors and fellow students. People treat each other with respect. We come from all walks of life-all different ages and professional backgrounds. There are data security managers, system administrators, web programmers, help desk workers and full-time graduate students. I've learned a lot from them. Everyone brings a new perspective based on the roles they play in IT.

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