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Counseling Center


Frequently Asked Questions

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What is the Counseling Center?
The Counseling Center is a resource for members of the St. Ambrose community who are looking for help in resolving personal problems and learning about themselves and their relationships with others.
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Where is the Counseling Center located?
The St. Ambrose University Counseling Center is located on the second floor of the Rogalski Center.
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Is it confidential?
The Counseling Center stresses strict confidentiality. You do not need consent from anyone to receive services, and the center operates independently of faculty or administrative offices. With certain caveats, no information can be released to anyone without your signed consent.
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How do I make an appointment?
Appointments can be made by calling 333-6423 or in person at the Counseling Center reception area on the second floor of the Rogalski Center.
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What does it cost?
Counseling services are free to all members of the St. Ambrose University community.
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Will I have to wait?
Usually an appointment can be made within a day or two. In cases of immediate need, all efforts will be made to see the individual the same day.
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What kind of services do you provide?
Individual, couples and family counseling; group counseling; consultation; substance abuse screening and referral. In addition, the Center provides referral to appropriate medical, psychiatric or psychological services when needed. We are also available to students for group presentations/interaction involving areas of expressed concern.
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What kinds of issues do you deal with at the Counseling Center?
The following list indicates examples of some of the situations the Counseling Center deals with: relationships with others, stress management, anxiety issues, family relationships, loneliness, couples conflict, sexuality issues, depression, problem habits or behaviors, and academic and social adjustment.
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If I come to the Counseling Center, does it mean something is wrong with me?
On the contrary; from time to time all of us experience difficulties in our daily lives. When these difficulties occur, they can sometimes become stumbling blocks that affect our relationships with others or prevent us from realizing our abilities, potential and goals. The Counseling Center is staffed with licensed, professional counselors who can be of assistance in sorting out issues. The emphasis in counseling is not to provide pat answers or to make decisions for you. Rather, it is a cooperative effort that explores new insights or ways of thinking, alternatives and possible new directions.
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What if I am hesitant about coming for an appointment on my own? Is it appropriate for someone to accompany me?
Certainly. There have been situations where a friend, roommate, suitemate, Resident Advisor or Hall Director accompanies a student for their initial appointment.
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What if I have a concern about a friend or suitemate? Can I seek the services of the Counseling Center for advice on that type of matter?
The Counseling Center provides consultation to any member of the St. Ambrose community insofar as strategies, directions to take with a friend, etc.
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