The Higher Learning Commission (HLC) is an independent corporation that was founded in 1895 as one of six regional institutional accreditors in the United States.
HLC accredits degree-granting post-secondary educational institutions in the North Central region, which includes the following 19 states: Arizona, Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, New Mexico, North Dakota, Ohio, Oklahoma, South Dakota, West Virginia, Wisconsin, Wyoming. The Higher Learning Commission is recognized by the Secretary of Education and the Committee on Recognition of Postsecondary Accreditation (CORPA, now continued under the Council on Higher Education Accreditation).
The Higher Learning Commission is based in Chicago. Information about its purpose and activities, as well as St. Ambrose University's affiliation status with the commission, can be obtained from the HLC website or by calling 800-621-7440 or 312-263-0456.
Iowa College Student Aid Commission
As a registered institution, St. Ambrose University is authorized to operate as a degree-granting university in the state of Iowa.
College of Business
The Accreditation Council for Business Schools and Programs (ACBSP) has accredited the undergraduate programs of accounting, business administration, economics, finance, international business, managerial studies, and marketing, as well as the graduate programs in accounting, business administration (MBA and DBA) and organizational leadership.
Iowa Department of Education
Teacher Education Accreditation Council (TEAC)
Children's Campus - National Association for the Education of Young Children (NAEYC).
Commission on Collegiate Nursing Education (CCNE). The baccalaureate degree program in Nursing at St. Ambrose University is accredited by the Commission on Collegiate Nursing Education, 655 K Street, NW, Suite 750, Washington, DC 20001, 202-887-6791.
The Iowa Board of Nursing
Council on Social Work Education (CSWE)
Council on Academic Accreditation of American Speech-Language Hearing Association (ASHA) 2014-2019
St. Ambrose University takes pride in our service to students. From time to time, students may have questions concerning policies or practices. Generally there are logical explanations for situations, and usually most questions can be resolved in an informal setting through direct discussion with the individual or office involved. In instances where a student raises a question about a policy or decision, the affected staff or faculty member may respond. If it is not possible to resolve a matter through direct discussion, a student may appeal for further consideration by registering a complaint.
Registering a Complaint with St Ambrose University
St. Ambrose University is committed to providing high-quality academic programs and services for students and encourages students to contact the University if there is cause for concern regarding academic or non-academic matters.
A complaint is defined as dissatisfaction occurring when a decision, act, or condition, based upon specific factual data, affects the student in a perceived negative or unjust manner; furthermore, an allegation of improper, unfair, arbitrary, or discriminatory treatment by university personnel.
Students who wish to register a complaint may contact the St Ambrose University Vice President for Academic and Student Affairs at 563-333-6000. To clarify the student's concerns, complaints should be sent in writing to: Vice President for Academic and Student Affairs, St Ambrose University, 518 W Locust Street, Davenport, IA 52803.
If a student feels there has been no resolution made to the complaint after contacting the University Vice President for Academic and Student Affairs, the student may contact the Iowa College Student Aid Commission (Iowa College Aid) by filling out an online dispute form or calling 877-272-4456.
Students who wish to file a complaint may contact the St Ambrose University Vice President for Academic and Student Affairs at 563-333-6000 for assistance. To clarify the student's concerns, complaints should be sent in writing to: St Ambrose University Vice President for Academic and Student Affairs, 518 W. Locust St., Davenport, IA 52803.
Information about registering a complaint with the accrediting or state licensure agencies is available by viewing or downloading this PDF with contact information.
These agencies should be contacted only after the student has registered a complaint with the University and has not received a response to the request for resolution.
St Ambrose University is approved by the Iowa College Aid Commission for participation in the State Authorization Reciprocity Agreement (SARA) initiative. SARA is a national initiative establishing comparable national standards and expectations for distance and online education; the central purpose is to increase access to online courses and standardize student consumer complaint processes. By participating in SARA, SAU is allowed to provide online courses outside of the state borders to students residing in any other state which is a member of SARA (currently that includes 49 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands).
Students who are considering an online program that leads to professional licensure should contact the licensing agency in the State where they plan to practice. SARA does not provide reciprocity for professional licensing.
For more information, visit the NC-SARA website.