It's What Matters to You That Matters to Us


Right Care. Right Time. Right Place.

Institute for Person-Centered Care

St. Ambrose University's Institute for Person-Centered Care is leading the healthcare conversation that respects a person's unique circumstances and desired quality of life by providing the right care, at the right time, and the right place.

Changing healthcare delivery with a patient-centered focus will require a long-term shift in our practice and indeed, our thinking.
–Tom Higgins '67


Workforce Development. Continuing Education.
Evidence-Based Solutions.

Person-centered care places individuals and their families at the center of care, as equal partners with providers. People are treated as experts, working with health and human service professionals to guide all aspects of their care to reach their life goals and achieve the best health outcomes.

Workforce Development

As home to the College of Health and Human Services, St. Ambrose University is well placed to strengthen the workforce of our many health and human service undergraduate, masters and doctoral programs directly as well as provide professional development opportunities to local providers and community members in a shared space through conferences and workshops. 

Continuing Education

The IPCC will provide opportunities to educate professionals and community members on person-centered care via webinars, resources and a compendium of research available on our online Community of Practice. 

Implementation Science

The IPCC will advance the local knowledge and understanding of person-centered care by pursuing community-based research iniatiatives that include local professionals and community members as stakeholders.


9 million

By 2028, 9 Million Americans will be over age 85

Both in the Quad Cities and across America, people are living with chronic health conditions. St. Ambrose University advocates for proven solutions supporting patients and their families, their care providers and our communities.

Read about SAU's new approach to healthcare delivery

1 in 20

1 in 20 people do not have healthcare –World Health Organization

The World Health Organization recognizes that as our planet's population increases, healthcare delivery must benefit everyone. Learn how person-centered care improves the quality of life for people and their overall wellbeing.

Watch this video

40%

40% of healthcare spending is unnecessary

Person-centered care helps improve costs and efficiency because it is care delivered at the right time, for the right patient, and the right place. Want to learn more about person-centered care? Read the FAQ below

About the IPCC

Our Mission

The Institute for Person-Centered Care will allow St. Ambrose University to be an incubator for person-centered care thought leadership, practice, and research.

We are dedicated to strengthening the region's health and human services workforce by educating and training those who desire to practice the person-centered care approach.

The Institute is well-placed at St. Ambrose University because it reinforces the University's commitment to social justice, health equity, and action/service.

Frequently Asked Questions

What is Person-Centered Care?

Person-centered care places individuals and their families at the center of the healthcare process, making them equal partners with providers. Elements of person-centered care include collaborative decision-making among an inter-professional, multi-disciplinary team of health and human service professionals and the patient and family. These decisions will be driven by the patient's values and preferences.

What is the Institute's mission?

The Institute for Person-Centered Care will allow St. Ambrose University to be an incubator for person-centered care thought leadership, practice, and research. The Institute is well placed at St. Ambrose University because it reinforces the University's commitment to social justice, health equity, and action/service.

What are the elements of Person-Centered Care?

  • Collaborative decision-making
  • Inter-professional and multidisciplinary care
  • Dynamic and relational
  • Driven by an individual's values and preferences


How will the Institute help the community?

Reinforcing that individuals are at the center of care, we will work with regional and national leaders to emphasize the following:

  • Workforce Development: To strengthen the workforce in health and human services. 
  • Continuing Education: To provide opportunities for professional development on person-centered care related to and going beyond health and human services (e.g. Health Communication, Knowledge Management, and Informatics). 
  • Implementation Science: To advance the understanding of person-centered care through developing and evaluating innovative models to add to the PCC evidence base.

What are the steps to build a Person-Centered Care practice?

• Create an individualized care plan based on person's preferences and goals.
• Provide inter-professional care teams placing the person's goals at the center.
• Have one primary point of contact for an individual's care.
• Provide continual information to the individual and his/her family.

How will the IPCC Contribute to the Community?

Reinforcing that individuals are at the center of care, we will work with regional and national leaders to emphasize the following:

Workforce Development: To strengthen the workforce in health and human services.

Continuing Education: To provide opportunities for professional development on person-centered care related to and going beyond health and human services (e.g. Health Communication, Knowledge Management, and Informatics).

Implementation Science: To advance the understanding of person-centered care through developing and evaluating innovative models to add to the PCC evidence base.

About Person-Centered Care

What is person-centered care

Person-centered care places individuals and their families at the center of the healthcare process, making them equal partners with providers.

Elements of person-centered care include collaborative decision-making among an inter-professional, multi-disciplinary team of health and human service professionals and the patient and family.

These decisions will be driven by the patient's values and preferences.

What are the elements of person-centered care?
  • Collaborative decision-making
  • Inter-professional and multidisciplinary care
  • Dynamic and relational
  • Driven by an individual's values and preferences
What are the steps to build a person-centered care practice?
  • Create an individualized care plan based on person's preferences and goals.
  • Provide inter-professional care teams placing the person's goals at the center.
  • Have one primary point of contact for an individual's care.
  • Provide continual information to the individual and his/her family.

Join Us Online

Join the conversation with our Quad Cities region healthcare community of practice. We welcome everyone, whether you are a person under care, a family caregiver, or healthcare professional and provider. We also are committed to business and advocacy organizations who serve people undergoing care.