Frequently Asked Questions


This page contains frequently asked questions about how the COVID-19 pandemic affects students and employees at SAU.

Updated as of June 1, 2021


COVID-19 Resources

Quarantine

Exposed but not sick

People who come into close contact with a person who tested positive for COVID-19 must quarantine (unless previously vaccinated). Scroll down for more information.

Isolation

Tested Positive

People who tested positive from COVID-19 must isolate. Scroll down for more information.


entrance to rohlman

Access to Buildings

By Keycard Only

Entry into any campus building is by keycard only. Students and employees must bring their SAU ID card with them at all times.


Vaccine and Mask Information

What is the current policy on masking and distancing? (Updated June 1, 2021)

Effective immediately, those who are fully vaccinated may go without masks both indoors and outdoors and need no longer engage in social distancing.

We recognize that some vaccinated individuals may choose to continue to wear masks, and those who are unvaccinated will need to do so as well. No one should draw any conclusions about the vaccination status of those who continue to wear masks, and it would be inappropriate for any of us to ask each other about our vaccination status.

In all of this, we trust everyone will act in a manner to protect the health and safety of all community members. Throughout the summer, we will continue sending reminders about the protocols for social distancing and wearing masks for those who are not fully vaccinated.

Will SAU require COVID-19 vaccination in Fall 2021?

We strongly encourage vaccination before returning to campus in the fall. Vaccines can be a critical aspect of reaching herd immunity within a population. Vaccinated students and employees will not need to quarantine if they are exposed to the virus and remain asymptomatic.

Where can I get a vaccine?

Please visit the Resources page for information and guidance from SAU Nurse Nancy Hines.

What is herd immunity?

Herd immunity is a term used to describe the slowing of disease spread that occurs when a significant portion of a population become immune to an infectious disease.

Herd immunity limits the spread of disease and helps those who are vaccinated and those who are not vaccinated. According to the Center for Infectious Disease Research and Policy, approximately 70% of the population needs to be immune to achieve herd immunity in a population. Some programs at St. Ambrose University have surpassed this level as required for participation in clinical education and other off campus learning experiences.

Students and employees are encouraged to submit proof of vaccination status when fully vaccinated so overall rates for the campus community can be determined.

Should I assume someone wearing a mask is not vaccinated?

Some vaccinated individuals may choose to continue to wear masks, and those who are unvaccinated will need to do so as well. No one should draw any conclusions about the vaccination status of those who continue to wear masks.

Can I continue wearing a mask while I'm on campus?

While fully vaccinated individuals may choose not to wear a mask, this is a personal decision.  Anyone may continue to wear a mask.  

Are campus visitors required to be screened?

Those who are fully vaccinated may go without masks both indoors and outdoors and need no longer engage in social distancing. Symptom monitoring continues to be important, whether vaccinated or not, for anyone coming to campus. Individuals should not come to campus if they have symptoms.

Visitors still need to check in once arriving on campus. The primary location is the Security Office, Rogalski Center, but additional locations are at the Admissions and Welcome Center and off-site locations.

Upon check-in, visitors should be made aware of the updated policy. If they indicate they are not vaccinated, staff will conduct a temperature check, health screen, and remind visitors of the requirement to mask and social distance.

Updated June 2021

What are the updated guidelines regarding travel?

Those who are fully-vaccinated my travel safely within the United States, as advised by the Centers for Disease Control and Prevention.

Read their advice

What other COVID-19 precautions should I take?

Symptom monitoring continues to be important, whether vaccinated or not, for anyone coming to campus. Individuals should not come to campus if they have symptoms.

Vaccinated individuals, who have been exposed to a positive COVID-19 case but have no symptoms, do not have to quarantine and may come to campus while they continue to monitor for symptoms. Unvaccinated individuals, who have been exposed to a positive case, need to quarantine and should contact their health provider for guidance.

Staff and faculty may consult with Human Resources if they have questions about COVID-19 symptoms or exposure. Students may contact Security to reach a Case Manager if they have questions about COVID-19 symptoms or exposure.

Summer 2021

Quarantine Protocol

Summer Isolation Protocol for Residential Students

In order to comply with public health protocols, St. Ambrose University requires that residential studentsisolate if they test positive for COVID-19. Please note that Health Services on campus will be closed forthe month of June and July.

A. What To Pack
Pack and set aside a suitcase, backpack, box or bag to take with you if the isolation area is other than home or your own room. If you are living by yourself with your own bathroom, you will likely be allowed to isolate where you are. If you are living in a shared space over summer, you need to contact Campus Security as soon as you receive your positive test result, so you can be moved to an isolation location. Students who are ill are encouraged to go home to isolate and recover. The University has a limited number of isolation rooms for residential students who are unable to go home due to distance or other extenuating circumstances. Those who must remain on campus will abide by University guidelines. This may include relocating temporarily to another room, cleaning surroundings as directed, attending meetings virtually, following communication instructions, and minimizing exposure to others.

Pack as if you are going on a 2-week trip. Take no more than one suitcase, a carry-on bag (backpack), computer, and purse. Items to bring with you to isolate:

  • Health supplies - face coverings, tissues, hand sanitizer, disinfectant wipes, thermometer, over-the-counter medications to relieve your symptoms and any prescription medications.
  • Toiletries - toothpaste, toothbrush, deodorant, mouthwash, dental floss, razor, shaving cream, feminine hygiene products, soap, shampoo, conditioner, comb, brush.
  • Other personal articles - towels x 3, washcloths x 3, clothing sufficient for 10 days, bedding.
  • Course work - (if you are attending classes in the Summer) remember, as you are able, you are expected to be in regular communication with your professors about any missed lectures, assignments, and exams. Professors will be flexible, but all coursework must be completed.
  • Study materials - books, notebooks, laptop, etc. The library has Chromebooks available for checkout from the circulation desk. They are not able to load specific software but will connect to the internet and allow access to Gmail and all the GSuite products (Docs, Forms, Slides & Sheets).
  • You must make arrangements with Kelly Sidran for someone to pick up your mail and packages (sidrankellyj@sau.edu or 563-333-6000).

B. Health Services and Safety Measures

You are required to notify Campus Security that you have tested positive for COVID-19.

If isolating on-campus, follow these instructions:

  • Call 911 if you develop difficulty in breathing, persistent chest pain or pressure, bluish lips or face, confusion or drowsiness.
  • Stay in your room. Do not leave your room unless it is for an emergency. Most people with COVID-19 have mild illness and recover at home without medical care.April 13, 2021
  • No visitors.
  • Check your temperature once a day and keep a record of this and other symptoms, which will be necessary when determining your isolation timeline.
  • Take care of yourself. Get rest and stay hydrated. Take over-the-counter medications to provide relief from your symptoms and help you feel better.
  • Contact your instructors, coaches, employers to inform them that absence from obligations is due to a personal issue that you are working through with staff from our office.

C. Meal Delivery Process

How to get your meals when you are placed in isolation

Since University Food Service is not in operation over the Summer, all students choosing to reside on campus must provide their own meals during isolation.

All isolation housing units will have kitchen facilities for you to use. All students residing on campus over the summer are instructed to have an ample supply of groceries. Food may be delivered to you by a friend or a delivery service over the summer. You must follow all safety protocols (i.e., masking, social distancing, etc.) when retrieving food delivery from your isolation location.

Groceries may be delivered to you by online delivery services, including Hy-Vee, Aldi, and Wal-Mart, among others.

D. Hygiene Practices

  • Wash your hands often and practice good hygiene.
  • Clean your room daily using disinfectant wipes or sprays. If you share a bathroom, only one person should be in the bathroom at a time and wash hands/disinfect surfaces before and after use.
  • Cover coughs and sneezes with tissues or elbow.
  • Arrangements will be made with Housekeeping staff to pick up your trash once a week.
  • Do not use public transportation, ride sharing or taxis.
  • Postpone all travel.
  • Reschedule all non-essential appointments until you complete isolation.
  • If you need to see a healthcare provider, call ahead and wear a face covering.
  • Private bathrooms where students are isolating on-campus will not be cleaned for the duration of the isolation period, but toilet paper will continue to be issued.

You may be in isolation for approximately 10-14 days and can leave isolation when you obtain clearance from a St. Ambrose University Case Manager.

For assistance with testing or health needs, you can reach the on-call Case Manager via the Security Office at 563-333-6104 and email hc360DOS@sau.edu

E. Quad City Area Healthcare Resources:

Genesis Family Medical Center at 563-421-4400 Monday through Friday 8:30 am - 4:30 pm

Genesis Healthcare

Genesis Virtual Healthcare phone app

UnityPoint Healthcare:

UnityPoint Virtual Healthcare phone app

Genesis Hospital Emergency Room: 563-421-1100 (closest to campus)

24-Hour Crisis Line: 844-430-0375 Eastern Iowa Mental Health and Disability Services Region

F. Employment Resources

If you work off campus, you may be eligible to receive Unemployment Assistance or Pandemic Unemployment Assistance (PUA). In both Iowa and Illinois, you will need to apply for regular unemployment benefits first. If you are denied, then you can apply for Pandemic Unemployment Assistance.

Iowa: https://www.iowaworkforcedevelopment.gov/pua-information
Illinois: https://www2.illinois.gov/ides/pages/file-a-claim.aspx

Isolation Protocol

St. Ambrose University COVID-19 Quarantine Protocol for Residential Students

Please note that SAU Health Services will be closed for June and July.

A. What to Pack

If you quarantine in a place that is not your own residence hall room, be sure to pack a suitcase, backpack, or bag to take with you. Pack as if you are going on a 2-week trip. Take no more than one suitcase, a carry-on bag (backpack), computer, and purse. Items to bring with you to quarantine:

Items to bring with you to isolation or quarantine:

  • Health supplies - face coverings, tissues, hand sanitizer, disinfectant wipes, thermometer, over-the-counter medications to relieve their symptoms and any prescription medications.
  • Toiletries - toothpaste, toothbrush, deodorant, mouthwash, dental floss, razor, shaving cream, feminine hygiene products, soap, shampoo, conditioner, comb, brush.
  • Other personal articles - towels x 3, washcloths x 3, clothing sufficient for 10 days, bedding.
  • Course work - remember, as you are able, you are expected to be in regular communication with your professors about any missed lectures, assignments, and exams. Professors will be flexible, but all coursework must be completed.
  • Study materials - books, notebooks, laptop, etc. The library has Chromebooks available for checkout from the circulation desk. They are not able to load specific software but will connect to the internet and allow access to Gmail and all GSuite products (Docs, Forms, Slides & Sheets).

B. Health Services and Safety Measures

You are required to notify Health Services that you are in isolation. If isolating on-campus, follow these instructions:

  • Call 911 if you develop difficulty in breathing, persistent chest pain or pressure, bluish lips or face, confusion or drowsiness.
  • Stay in your room. Do not leave your room to go to busy public areas (e.g., classrooms, computer labs, dining areas, or any building on campus) or attend meetings/gatherings.
  • Contact your instructors, coaches, employers to inform them that absence from obligations is due to a personal issue that you are working through with staff from our office.
  • Send COVID-19 test results to the summer Case Manager at hc360DOS@sau.edu

 

C. Meal Delivery Process

Since University Food Service is not in operation over the Summer, all students choosing to reside on campus must provide their own meals during quarantine.

All students residing on campus over the summer are instructed to have an ample supply of groceries. Students in quarantine may leave campus to purchase food, and food may be delivered to you over the summer break. You must follow all safety protocols (i.e., masking, social distancing, etc.) when retrieving food delivery from your quarantine location.

Groceries may be delivered to you by online delivery services, including Hy-Vee, Aldi, and Wal-Mart, among others.

D. Hygiene Practices

  • If you need to do laundry, and no one else can do it for you, wear a mask, avoid others and maintain social-distancing. Do your laundry once you are placed in quarantine just incase you have to move into isolation when you receive your test results.
  • If you need to dispose of your trash and no one else can do it for you, you may dispose of your trash as you normally would. Wear a mask, avoid others and maintain social-distancing.
  • You may pick-up your mail at the Rogalski mailroom after 5:00pm and only if there are no others present. You may ONLY go to the mailroom and not any other area in Rogalski, and you must enter at the east entrance, by the Security Office. You must make arrangements with Kelly Sidran for someone to pick up your packages(sidrankellyj@sau.edu or 563-333-6000).
  • No visitors are allowed into your or your roommates residential areas, even if you have roommates who are not quarantining.
  • Continue to monitor your daily symptoms and temperature once a day, which will be necessary when determining your quarantine timeline.
  • Watch for cough, fever, shortness of breath, chills, muscle pain, sore throat, loss of taste or smell, nausea, vomiting, or diarrhea. Report these symptoms to your health care provider.
  • Take care of yourself. Get rest and stay hydrated.
  • Going for a walk or run is allowed if you are alone, avoid others, wear face-covering when appropriate, and don't stop anywhere outside your room. The WRC is not available for your use during quarantine.
  • Stay away from people who are at high risk for getting very sick from COVID-19.● Wash your hands often and practice good hygiene.
  • Clean your room daily using disinfectant wipes or sprays. If you share a bathroom, only one person should be in the bathroom at a time. Wash hands/disinfect surfaces before and after use.
  • Private bathrooms where students are quarantining on-campus will not be cleaned for the duration of the quarantine period, but toilet paper will continue to be issued.
  • If you need to see a healthcare provider, call ahead and wear a face covering.● Reschedule all non-essential appointments until you complete quarantine.
  • Do not use public transportation, ride sharing, or taxis.
  • Postpone all travel.

You may be in quarantine for approximately 14 days and can leave and resume in-person activities when you obtain clearance from SAU Health Services.

For assistance with testing or health needs, you can reach the on-call Case Manager via the Security Office at 563-333-6104 and email hc360DOS@sau.edu

E. Quad City Area Healthcare Resources:

Genesis Family Medical Center at 563-421-4400 Monday through Friday 8:30 am - 4:30 pm

Genesis Healthcare

Genesis Virtual Healthcare phone app

UnityPoint Healthcare:

UnityPoint Virtual Healthcare phone app

Genesis Hospital Emergency Room: 563-421-1100 (closest to campus)

24-Hour Crisis Line: 844-430-0375 Eastern Iowa Mental Health and Disability Services Region

F. Employment Resources

If you work off campus, you may be eligible to receive Unemployment Assistance or Pandemic Unemployment Assistance (PUA). In both Iowa and Illinois, you will need to apply for regular unemployment benefits first. If you are denied, then you can apply for Pandemic Unemployment Assistance.

Iowa: https://www.iowaworkforcedevelopment.gov/pua-information
Illinois: https://www2.illinois.gov/ides/pages/file-a-claim.aspx

Testing

How can students get tested for COVID-19?

If a student develops symptoms of COVID-19, contact Health Services by email or phone 563-333-6423 to be referred for testing.

Symptoms may appear 2-14 days after exposure to the virus.

Symptoms (from CDC)

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea
What if a student tests positive for COVID-19?

For students who have tested positive for COVID-19 and don't have permanent housing or cannot return home and isolate, a section of housing is reserved for the duration of their illness (approximately 14 days).

Please see the Isolation Protocol above.

Financial Aid

How does the CARES Act impact my student loans?

The CARES Act includes several provisions that apply to certain loans owed by some federal student loan borrowers. Most provisions apply only to Direct Loans and Federal Family Education Loans (FFEL loans) currently owned by the U.S. Department of Education.

For more information and a helpful Q&A, visit the federal student aid page.

Questions?


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You can expect a response within 1-2 business days.
COVID19@sau.edu

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