Health Services

Health Services is staffed by a registered nurse who provides free and confidential care for students and employees.

The nurse will assess the health needs of clients and make appropriate referrals whenever necessary.

If you need immediate medical assistance at night or on weekends (with no appointment necessary), you may go to

Health Insurance Information

Domestic students: St. Ambrose University does not require proof of health insurance, nor does it provide health insurance to students. Please see the Student Health Insurance section below for more information.
International Students: Proof of current health insurance coverage is required each semester.

Scroll down for more detailed information.

Health Form (pdf) Report an Accident (pdf)


Our Services

Led by Nurse Nancy Hines MS, RN, the Health Services Office offers students and staff these free services:

  • Assist and support students in decision-making regarding their health needs
  • Assessment of illness or injury with referral to appropriate health care provider when necessary
  • Act as liaison between student and health care providers (i.e. physician, dentist, counselor, etc.)
  • Support and provide educational health and wellness programs
  • Dispense over-the-counter medications as well as basic medical supplies free of charge (i.e. crutches, ice packs, etc.)
  • Blood pressure screening
  • Annual flu clinic
  • Free pregnancy testing
  • Dispense/disposal of sharps container
  • Provide Hepatitis B vaccination
  • Provide notification for class absence due to medical condition with student's permission if requested by professor


Health Services Hours

8 a.m. to 4:30 p.m., Monday through Friday | Aug. 1-May 31

Community Clinics and Hours

Genesis ER, West Campus
1351 West Central Park Avenue, Davenport [map]
563-421-1100 phone

Genesis ER, East Campus
1230 East Rusholme Street, Davenport [map]
563-421-6610 phone

Genesis Convenient Care
Click here to check the wait time

UnityPoint Express Care
Bettenforf and Moline
Express Care website

The Family Medical Center
1345 W. Central Park, Davenport
8 a.m.-5 p.m., Monday-Friday

Student Rights and Responsibilities

As a student/patient, you have choices, rights, and responsibilities. We are committed to providing you the very best in health care and ask that you participate in your own health care by being an active and informed consumer.

You have the right to:

  • Be treated with dignity and respect, regardless of your race, religion, age, sex, beliefs, or lifestyle;
  • Expect that your medical records will be kept confidential and will be released only with your written consent, or in cases of medical emergencies, or in response to court-ordered subpoenas. (Confidentiality can be violated if the individual poses a significant threat of harm to self or others.);
  • Expect that your personal privacy will be respected by the staff at St. Ambrose University;
  • Know the names and the positions of the people serving you;
  • Receive information on your condition and explanations to your questions;
  • Consent to or refuse treatment, except as prohibited by law, and to be informed of the consequences of your decision;
  • Review your medical records with a clinician;
  • Obtain another medical opinion;
  • Express any grievance to the Director of Student Health Services without fear of restraint, interference or discrimination.

You have a responsibility to:

  • Be honest about your medical history and other information you provide;
  • Act with consideration and respect toward SAU Health Services;
  • Ask questions if you do not understand the explanation of your diagnosis, treatment, prognosis or any instructions;
  • Follow health care advice and medical instructions;
  • Respect clinic policies;
  • Observe the privacy and confidentiality of others in the clinic;
  • Report any changes or lack of improvement in your health;
  • Be accountable for any charges billed to you.


All records are maintained in strict confidence and securely stored in the Health Services Office. No information is released without the student's permission through written consent.

Student Health Insurance

SAU doesn't require proof of health insurance for domestic students and we do not provide health insurance to our students.

For uninsured or underinsured students, families should find an individual health insurance carrier that provides coverage to health care providers in Iowa.

Please note:

• Most students are covered until age 26 under their parents' health insurance plans. Your health insurance provider will contact you in advance to remind you when your student is turning 26 and will no longer be covered under the current policy. If your student is a full-time, single student at an accredited institution of higher learning after age 26, check with your carrier to determine if he/she can remain on your policy. If not, your student may be eligible to enroll in the same policy with your carrier as an independent within 60 days of their birthday. If this option is cost-prohibitive, parents are encouraged to search for other health insurance providers. You can ask your carrier for assistance or go online and search Health Insurance Marketplace or Cobra Health Insurance for plans, cost, and sign-up if the institution he/she is attending does not offer health insurance for students. There are annual periods of open enrollment with all carriers but start your search early so your student is covered under a policy.

• Certain academic programs have coverage requirements for off-site learning experiences.

• Students from outside Iowa who use Medicaid can apply for Medicaid in Iowa while enrolled in school. Iowa will pay for claims during the month of application. Please call Health Services or Community Health Care at 563-336-3202 with questions.

COVID-19 Information

Isolation Protocol for Sick Students


Students who test positive for COVID-19 will isolate themselves in a single room on an Isolation Floor in a designated residence hall on campus.

Students should remain in isolation for approximately 14 days or until there is no fever for three days (without medication), symptoms have improved, and it's been 10 days since symptoms first appeared. This isolation protocol will help reduce the spread of COVID-19 to the rest of campus.

Students who move to isolation should take with them no more than one suitcase, backpack, and computer. Other Items to bring with them to isolation room:

  • Health supplies - tissues, hand sanitizer, disinfectant wipes, thermometer, over-the-counter medications to relieve their symptoms and prescription medications they take for a medical condition.
  • Toiletries - toothpaste, toothbrush, deodorant, mouthwash, dental floss, razor, shaving cream, feminine hygiene products, soap, shampoo, conditioner, comb, brush.
  • Other articles - towels (3), washcloth (3), clothing sufficient for 10 days, and bedding
  • Study materials - books, notebooks, laptop, etc.

Meal delivery and campus assistance will be available in such cases.


Nurse Nancy Hines

Health Services
Rogalski Center, 2nd floor
518 W. Locust St.
Davenport, IA 52803
fax 563-333-6396

So, what's next?

Are you ready to take the next step? Click on the visit button below to learn more about our virtual and in-person visit options.